How to Invite an External Government Agency (OGA) User to an Incident Workspace

Before you begin

External users:

receive an invitation by email
create their own PRATUS account
log in using a username and password
only have access to the Incident Workspace they were invited to
inherit the permissions assigned to the roster position they are added to

These controls allow Incident Workspaces to be securely shared with partner agencies while limiting access to only the information they need.

Steps

Open the Incident Workspace

Navigate to the Incident Workspace where you want the external agency to participate.

Open the Incident Roster

Open the Incident Roster using either:

Incident Roster from the navigation (hamburger) menu
the Incident Roster button in the workspace header

Select the position

Choose the position or group the external user should belong to.

For example:

Vessel Movement & Safety Group
Operations Section
Logistics Section

Choose Assign New External User

Select: Assign User

then choose Assign New External User

Enter the user's information

Complete the required information:

Email address
Name

Optional information includes:

Phone number
Organization

Examples of organizations might include:

Local Police Department
Fire Department
State Emergency Management Agency

Send the invitation

Select Invite and Assign User.

The invited user receives an email prompting them to create their PRATUS account.

What happens next?

After creating their account, the external user can:

sign in to PRATUS using a username and password
access only the Incident Workspace they were invited to
perform actions allowed by the permissions associated with their assigned roster position

When adding other government agencies (OGAs), you have two options:

Option 1: Add them to an existing position

Example:

Planning Section
Operations Section
Vessel Movement & Safety Group

Use this approach when the external agency is filling an existing incident role.

Option 2: Create a dedicated position