The Help Center is designed to provide easy access to information. To find answers to your specific queries, use the Help Center’s search bar and explore our guides. Alternatively, explore knowledge base articles within your workspace.
The Help Center is broken into three sections: Exercise Workspace, Incident Management Workspace, and FAQs. Wording and instructions differ between the sections, so it is important to follow the specific instructions tailored to each workspace. For example, a registered Exercise Workspace user should visit the Exercise Workspace section of the documentation.
Searching for Content
Our Help Center’s search bar is a straightforward method for finding the knowledge base articles you need. Type in the name of the app you have a question about, or use keywords related to your question.
Here is a step-by-step example to help you understand how it works:
Scenario: You are interested in learning more about using Microsoft Teams with PRATUS.
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Type Teams into the search bar.
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Press Enter on your keyboard (Windows) or Return (Mac).
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After hitting Enter, the Results page will appear with relevant help articles.
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Scroll through the results to find an article that best matches your question. In this case, we selected the article titled: Can you use PRATUS within Microsoft Teams?
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Once you click on an article, a new page will open, displaying the selected article.
Don’t forget to explore related articles for even more information!
Exploring Help Articles
Click on the question mark icon in the top navigation bar of any application within PRATUS, or visit the hyperlinked URL to access the Help Center.